Today I will show you the very neat and clean 5 operations manager resume examples with cover letter samples and real job descriptions (JD).
An operations manager is a human resources professional in upper management who is in charge of high-level duties such as employing new employees and establishing training requirements.
A facilities manager, business manager, or operations analyst are all names for the same person. Their primary goal is to improve the company’s efficiency, quality, and production. An operations manager’s responsibilities include the following:
- To boost staff performance and morale, effective communication with team members at all levels is essential.
- Senior stakeholders and the board of directors assistance.
- Budgeting, planning, and auditioning are all aspects of personnel management.
- Create new policies and procedures and revise the ones that already exist.
Examples of Professional Summaries for Operations Managers
Your resume will benefit greatly from a succinct and engaging professional summary. Recruiters are likely to scan the summary section first, thus a well-written and impressive summary will definitely help you make a good first impression.
Here are three professional summaries for an operations manager to consider:
- With 15 years of experience in the restaurant and hotel industries, I am a six-sigma certified operations manager. Inventory and people management, as well as cost efficiency, are areas where he excels. Expert in SAP and Oracle PeopleSoft, as well as effective and coordinated communication.
- Manufacturing operations manager with seven years of experience. Designing process flow structures and business continuity plans, as well as negotiating annual procurement contracts, are among my specialties. Salesforce and Tableau expertise. Working in a deadline-driven environment is not a problem for this dedicated team player.
- With three years of logistical expertise, I am a dedicated operations manager. For efficient decision-making, study data metrics with analysis tools and have in-depth understanding of the industry. SQL, Hadoop, and sophisticated MS Excel are all skills that a certified supply chain management specialist possesses. Interpersonal and time management abilities are excellent.
3 Work Experience Section Examples for Operations Managers
Here are three examples of work experience that you might use as a template for your resume:
- Inventory management operations were streamlined using new database and categorization methods, resulting in a 15% cost reduction.
- HR policy was modified and added to, which resulted in a 2% reduction in attrition.
- Oversaw the weekly construction of dashboards to track assembly-line production in real time.
Soft and Hard skills for Operation Manager Resume
- Forecasting, Scorecards & KPIs Scrap & Rework Reduction
- Turnaround & Change Management
- Design for Manufacturability (DFM)
- ISO 9001 & ANSI Standards
- Six Sigma & Lean Methodologies
- Team Supervision & Training
- Supply Chain Management
- Labor Relations & Union Negotiations
- P&L Management & Cost Controls
- Safety & Regulatory Compliance
- JIT Scheduling & Logistics
Experience Section in Operations Manager Resume
An operations manager is a human resources professional in upper management who is in charge of high-level duties such as employing new employees and establishing training requirements. A facilities manager, business manager, or operations analyst are all names for the same person. Their primary goal is to improve the company’s efficiency, quality, and production. An operations manager’s responsibilities include the following:
- To boost staff performance and morale, effective communication with team members at all levels is essential.
- Senior stakeholders and the board of directors assistance.
- Budgeting, planning, and auditioning are all aspects of personnel management.
- Create new policies and procedures and revise the ones that already exist.
Examples of Professional Summaries for Operations Managers
Your resume will benefit greatly from a succinct and engaging professional summary. Recruiters are likely to scan the summary section first, thus a well-written and impressive summary will definitely help you make a good first impression.
Here are three professional summaries for an operations manager to consider:
- With 15 years of experience in the restaurant and hotel industries, I am a six-sigma certified operations manager. Inventory and people management, as well as cost efficiency, are areas where he excels. Expert in SAP and Oracle PeopleSoft, as well as effective and coordinated communication.
- Manufacturing operations manager with seven years of experience. Designing process flow structures and business continuity plans, as well as negotiating annual procurement contracts, are among my specialties. Salesforce and Tableau expertise. Working in a deadline-driven environment is not a problem for this dedicated team player.
- With three years of logistical expertise, I am a dedicated operations manager. For efficient decision-making, study data metrics with analysis tools and have in-depth understanding of the industry. SQL, Hadoop, and sophisticated MS Excel are all skills that a certified supply chain management specialist possesses. Interpersonal and time management abilities are excellent.
3 Work Experience Section Examples for Operations Managers
Here are three examples of work experience that you might use as a template for your resume:
- Inventory management operations were streamlined using new database and categorization methods, resulting in a 15% cost reduction.
- HR policy was modified and added to, which resulted in a 2% reduction in attrition.
- Oversaw the weekly construction of dashboards to track assembly-line production in real time.
Soft and Hard skills for Operation Manager Resume
- Forecasting, Scorecards & KPIs Scrap & Rework Reduction
- Turnaround & Change Management
- Design for Manufacturability (DFM)
- ISO 9001 & ANSI Standards
- Six Sigma & Lean Methodologies
- Team Supervision & Training
- Supply Chain Management
- Labor Relations & Union Negotiations
- P&L Management & Cost Controls
- Safety & Regulatory Compliance
- JIT Scheduling & Logistics
Experience Section in Operations Manager Resume
XYZ COMPANY (Concrete paint and sealant maker) | Operations Manager, Sometown, OH, since 2015
- Hired to oversee cross-functional operations and union/non-union teams in areas such as manufacturing, purchasing, warehousing, and logistics as part of a turnaround of a troubled firm.
- Completed a balanced scorecard, value stream mapping, and workflow analysis that helped XYZ go from multi-year losses to long-term profitability in just six months.
- Led Six Sigma and lean manufacturing programs that cut labor costs by 20% while also increasing profit, productivity, and quality measures by 55%, 75%, and 35%, respectively.
- Scrap-reduction methods were implemented to reduce waste and increase production yields, resulting in a $1.8 million annual savings.
- Employee appreciation programs, labor/management communication forums, and career-pathing options were implemented, boosting employee retention, morale, and satisfaction to new highs.
From 2012 through 2015, I worked as an Operations Manager for ABC COMPANY (an adhesives producer) in Sometown, Illinois.
- Supervised 150+ direct and indirect reports in areas such as manufacturing, supply chain, procurement, distribution, inventory, and compliance on a daily basis.
- Profit margins increased by 8%, while quality defect losses decreased by 15%.
- On the manufacturing floor, increased the frequency of regular preventive maintenance, reversing a history of unscheduled equipment downtime and increasing monthly output by 11%.
- ABC was able to achieve ISO 9001 and ANSI standards and criteria thanks to activities spearheaded by him. Assisted in the awarding of seven-figure contracts, including first-time wins with automakers, municipal wastewater treatment facilities, and Department of Defense weapons manufacturers.
Certifications & Education for Operation Manager Resume
- ABC UNIVERSITY | MS in Manufacturing Engineering | BS in Manufacturing Technology Certifications: Six Sigma Green Belt | Six Sigma Black Belt Exam Preparation
Sample 01: Job Posting on Operation Manager
Sample 01: Resume for Operation Manager
Noah Wilson
Operations Manager
123 / 59 Raynor Reserve
Homenickhaven, VIC 2998
53519099
breana72@johns.org
LinkedIn-noah.wilson/linked.in
Work Experience:
Operations Manager
Skyhigh Group of Companies
May 2048 – Current Seattle, WA
- Existing employee onboarding processes were overhauled, resulting in a 31 percent boost in performance in the first three months for the average employee.
- Created a coaching method for sales development reps, which resulted in a new business performance for 2019 that was 25% higher than expected.
- Oversaw the creation of more robust reporting for the customer service team, which resulted in a 10% increase in customer NPS year over year.
- Headcount was reduced by 6%, and revenue was increased by 9%.
- Identified data gathering chores that required manual labor for the sales team and collaborated with engineering to create technologies that cut manual labor by 105 hours per month.
- Grew into a position of leading and onboarding a team of four operations analysts.
Operations Manager
Fasttrack Community Bank
August 2046 – May 2048 Seattle, WA
- I was in charge of a team of 14 outbound sales reps.
- In 2017, we exceeded our sales targets by $1.2 million.
- Monthly goals and mentoring for each sales development have been established.
representative, resulting in a 14 percent increase in sales per SDR on an annual basis. - Data was analyzed to discover possible up-sell opportunities for new clients, resulting in an additional $550K in revenue.
Operations Analyst
Harrison Web Services
August 2044 – August 2046 Seattle, WA
- Processes were developed to proactively identify inefficient paid acquisition channels, resulting in a 12 percent boost in ad spend ROI.
- Onboarding material was created for incoming interns and utilized to onboard 26 staff.
- Generated contractor reporting to identify areas for improvement, resulting in a 7% improvement in performance.
Education:
Bachelor of Arts Business Administration
Washington University
August 2040 – May 2044
Washington
Skills:
- Leadership Experience
- Microsoft Excel, Word, Powerpoint
- Tableau
- Salesforce
- Employee Onboarding
- Data analysis & reporting
Sample 01: Cover Letter for Operation Manager
Noah Wilson
Operations Manager
123 / 59 Raynor Reserve
Homenickhaven, VIC 2998
53519099
breana72@johns.org
LinkedIn-noah.wilson/linked.in
Dear Hiring Manager,
I’m thrilled to be applying for the Operations Manager role. I bring a unique combination of knowledge, expertise, and technical abilities to achieve its business goals, with a business administration degree and more than eight years of experience in the retail industry.
At Retail Ocean, I was in charge of directing the entire sales and marketing operation, which included reviewing existing operational models, implementing new SOPs to increase efficiencies, and conveying quality standards to cross-functional teams. I implemented a new reporting structure that improved logistical operations and resulted in a 23% increase in sales call activity and a 19% increase in overall revenue.As a seasoned Operations Manager, I recognize the necessity of streamlining corporate operations without jeopardizing employee relationships. I thrive on engaging employees, and top management praised me for my ability to maintain a positive and motivating company culture while adhering to established organizational standards.
Thank you for taking the time to read this. I’m interested in learning more about the Operations Manager role. As I continue to seek my Six Sigma Green Belt Certification, I am devoted to providing top-quality operations support to TradeLot. I’m looking forward to talking with you more about how my combined education and experience might help your company goals.
Sincerely,
Noah Wilson
Sample 02: Operation Manager Job Description Example
Sample 02: Director of Operations Resume
Abigail King
Apt. 830 437 Sadye Centreway
St. Brandon, QLD 2669
1686 2417
braxton70@johns.net.au
Professional Summary:
Highly effective Operations Manager with over 3 + years of experience directing numerous teams of personnel, organizing and maintaining work schedules, revising procedures and policies, and executing customer service, accounts receivable, billing, and payroll functions.
Education:
Project Management/Business Law
State University of New York
Aug ’40-Dec ’44
Experience:
Countdown Association
Operations Manager
Jul ’49 – Current
- Plans, directs, and supervises 117 personnel to ensure that projects are completed on schedule and on budget.
- To ensure a comprehensive grasp of the job scope, review the project SOW, drawings, and any technical project papers.
- Ensures that projects are staffed appropriately to satisfy project needs.
- Identifies and analyzes any potential project hazards, then devises effective risk mitigation strategies to remove or reduce the risk.
- Based on the customer’s overall project schedule, we developed thorough project Plan of Action and Milestones (POA&M) schedules.
- Project teams’ progress was monitored and inspected to verify adherence to all schedule, quality, and safety criteria.
- Weekly project status updates and estimates were provided to higher management, resulting in a 37 percent boost in efficiency.
Certifications:
- Project Management Professional (PMP)
Skills:
- Budgeting
- Project Management
Sample 02: Cover Letter for Director of Operations Resume
Hiring Manager
Bon Appetit
Glendale, CA 91201
22 January 2022
Dear Hiring Manager,
I’m writing in response to the advertisement for the Fit to Fittest Operations Manager position in the newspaper.
For the past two years, I’ve worked in the operation industry. I began my career as a front desk clerk in university before studying the ins and outs of running a fitness facility and eventually rising to my current position as an operations manager at Skyhigh.
I have a bachelor’s degree in business administration and have worked at all levels of sales teams, so I am familiar with the financial aspects. I currently manage a sales team of more than five people and have worked with my director to give continual staff training as well as 20+ professional development courses.
My approach to club management begins with a focus on our 275+ members, and I place a high value on service quality. For my efforts in strengthening our customer service and sales training programs, I got the “Top Manager of the Year” award.
In terms of strategy, I believe in honing leadership skills and encouraging people to take charge of their own processes. I’m meticulous and know how to undertake thorough study before making any adjustments. For example, after devising a new plan that included modernizing our company’s POS and fitness scheduling systems, I exceeded our sales targets by 82 percent in 2020. I believe that good communication and foresight are essential qualities in a leader, and I seek to establish a positive, stimulating workplace that is current with business trends.
Last but not least, I am devoted to the industry’s highest standards of professionalism, and I intend to guarantee that those standards are followed in all aspects of club operations. Please contact me if you have any questions. I’m looking forward to discussing how I can provide value to your company in the future. Thank you for your interest in reading my cover letter.
Sincerely,
Abigail King
Sample 03: Job Posting on Operation Manger Position with Responsibilities
Sample 03: Operation Manger CV
Luke Murray
Operations Manager
0225776416
sienna.ortiz@ankunding.com.au
925 Maude Walkway
Imanimouth, SA 2163
linkedin.com/lukemurray
Objective:
Operations Manager with 12+ years of experience. Interested in bringing passion, devotion, responsibility, and a strong work ethic to your organization, as well as a willingness to put my skills in the following areas to good use.
Work Experience:
Operations Manager
Solitude Corporation
February 2043 – Present
- Informing management by submitting activity and results reports, such as weekly call reports and weekly work plans.
- Identifying, qualifying and making phone solicitations of potential new customers.
- Service existing accounts, obtain orders, and establish new accounts by planning and organizing weekly work schedules to call and personally visit existing or potential clients to educate hotel staff on employers services.
- Responding to customer phone inquiries and ensuring that customer comments, problems, complaints, and requests are resolved and/or forwarded to an appropriate individual(s) in an appropriate and timely manner.
- Working with the charter operations manager in defining and implementing detailed sales strategies and plans for each account.
- Recommending changes in services and policy by evaluating results and competitive developments.
- Monitoring competition by gathering current marketplace information on pricing, services, new services, service schedules, marketing techniques, etc.; develop and implement incentive contents and sales programs
Divine Corporation
September 2037 – January 2043
- Knowledge of bar equipment and operations.
- Notify a manager if a guest appears to be inebriated or is being unpleasant to other guests.
- Willing to “pitch in” and assist coworkers with their job responsibilities and operate as part of a team.
- To boost company value, the area was managed, including drink design and menu, inventory, regulatory compliance, and high-quality customer connections.
- To assure a high number of daily and weekly sales, I ordered and maintained an inventory of bar products, including alcohol, soft drinks, and supplies.
- Produced and balanced daily and weekly sales reports in order to evaluate and coordinate workers, resulting in increased organizational profit.
Education:
BBA
Saint Yosef University
Associates Of Arts
Ecstasy Valley Community College
Skills:
- Interpersonal Skills
- MS Office Suite
- Customer Service
- Retail and Secretarial
- Strong Analytical
- Critical and Conceptual Thinking
- Independent Thinker
- A-Team Player
Sample 03: Cover Letter for Operation Manager CV/Resume
Dr Paul
Hiring Manager
Commonwealth of PA Dauphin County, PA
22 January 2050
Dear Hiring Manager,
I am writing to express my genuine interest in the Operation Manager post you have available, as evidenced by the included résumé. I possess a broad range of knowledge and abilities that will enable me to contribute to the success of your organization as a highly talented and effective leader with extensive expertise coordinating staff, equipment, resources, and general logistics while guaranteeing strict regulatory compliance.
My experience includes successfully managing operational processes, defining best practices, planning inventories, monitoring equipment and people logistics, and utilizing internal systems to increase efficiency and performance. I’ve grown excellent at guaranteeing adherence to organizational goals and regulations while facilitating simplified logistical operations and inspiring team members to optimal performance according to my more than 12 years of expertise.
My qualifications for this role are demonstrated by the following accomplishments:
- Managing strategic logistical / operational planning and execution, mentoring high-performing staff, handling fiscal and budget duties, and retaining accountability for up to $4.75 million in equipment has resulted in a successful track record.
- To meet deadlines and requirements, lead resource allocation, regulatory compliance, purchasing and procurement, data analysis, records administration, and overarching operations.
- Internal processes and procedures are always being improved in order to increase productivity, lower costs, and maintain smooth operations.
- From conception to completion, overseeing all aspects of special projects, finding and obtaining essential resources, equipment, and personnel to satisfy project deadlines and budgetary constraints.
- The University of Toledo awarded me a Bachelor of Arts in Business Administration and Management
My demonstrated ability to optimize operations and team success, as well as my strong problem-solving, critical decision-making, and communication abilities, will greatly contribute to your company’s success. Thank you for your time and consideration; I hope to speak with you soon.
Sincerely,
Luke Murray
Sample 04: Operations Manager Job Description
Sample 04: Operations Manager Job Description Resume
Vincent Thompson
9 Blake Reach
Abagailbury, VIC 2958
02 8700 7014
abel56@simonis.info
Professional Summary:
Positively contributed to the expansion of a startup, helping it become a vibrant, profitable middle market firm, with over 11 years of experience as an Operations Manager in administering operational business activities. Microsoft Office Products, Data Mining, Quickbooks, Notary Public, Budgets, Forecasting, Staff Training, and Edge and Impact Weapon Instructor are all skills that I have.
Work Experience:
Accounting Operations Manager
Onestop Corporation
Pennsylvania
February 2040 – Present
- The accounting department is led by the logistics and human resources departments in day-to-day activities, both leading and reviewing.
- Monitoring and ensuring that customer purchase orders are correctly processed in the system between accounting and production departments; reviewing and monitoring the sales order process from production to accounting; and monitoring accounts payable aging turnover and cost fluctuation from our vendors.
- Monitoring and reviewing sales order process and ensuring relatively quick account receivables turnover by coordinating past due collections to the collections department to take more proactive actions in collections with customers; reporting on the company’s account receivables status and sales position to the CEO.
- Processing payroll for employees and sales commissions, as well as producing W2 forms and reporting employee and employer withholding tax, as well as the company’s sales and state tax to the IRS.
- End-of-month closing and monthly accounting package reporting to CEO, as well as creating bank covenant package for CEO to maintain the company’s capital availability.
- Conducting performance reviews; leading daily meetings with accounting employees to examine their work and any red flags that need to be addressed as soon as possible; supervising one accounting staff member.
- Ensuring that items are delivered on time and in accordance with customer special requirements (if any); regular meetings with production managers to ensure that customer orders are processed on time and to discuss any issues that may arise.
Market Research Assistant Manager
Joint Venture Corporation
January 2038 – January 2040
- All market evaluation and customer satisfaction interviews were monitored and coached by me. Top management executives were recruited for indepth interview appointments.
- Developed and administered a market research library, which served as a central repository for all completed research, resulting in increased productivity and cost savings.
- Branding study resulted in more focused product strategy and improved competitive positioning. Customer satisfaction and loyalty efforts were used to improve customer service standards for a customer base of 21,000 repair outlets and 300 insurers.
- The company’s strategic objectives were better matched, and results and recommendations were given to management.
- I assisted in the creation of an internal account plan template that was laser-focused and resulted in a 10% increase in captured business. Bachelors of Arts (Excelsior College Albany, NY) Associates in Business Administration (Cuyahoga Community College Cleveland, OH)
Sample 04: Cover Letter Example for Operation Manager Resume
Steve Johnson
Hiring Manager
Cloud
Los Angeles, California
Los Angeles, CA•Remote
22 January 2050
Dear Mr. Steve,
I’m highly interested in the Accounting Manager post at Cloud that has been advertised. I thrive on producing new solutions that save costs and enhance income as someone who is detail-oriented and has a flare for numbers. I’m looking forward to contributing to Cloud Clearwater’s expert team as an accounting professional with more than eight years of expertise.
I was responsible for managing fiscal compliance for all corporate departments as an Accounting Manager at River Tech for the past four years. I also oversaw department rebuttals to non-compliance reports and led internal contract and expenditure audits. I was also in charge of condensing lengthy quarterly financial reports into digestible summaries and delivering my findings to the senior team. The CFO praised my strategic recommendations as “a critical component of the company’s fiscal health.”
Quickbooks, NetSuite ERP, and Microsoft Dynamics are among the enterprise-level software platforms in which I am well-versed. I pioneered the use of custom reporting tools to promote cross-functional collaboration and minimize expenditure waste by more than 25% in an effort to improve internal communications. In 2015, these papers were also crucial in navigating an IRS audit successfully.
I appreciate your thoughts and time. I’m interested in learning more about Cloud Clearwater and the Accounting Manager role. I am certain that, based on my experience directing enterprise-level accounting operations, I will be able to develop creative budgeting and forecasting solutions to fulfill Cloud Clearwater’s financial goals.
Sincerely,
Vincent Thompso
Sample 05: Job Posting on Operation Manager (JD)
Sample 05: Operations Manager Skills Resume
Hudson Cook
Branch Operations Manager
Suite 631 74 Wehner Trailer
Alexandrine Ton, TAS 2771
vince.murray@yahoo.com
As an Operations Manager, I have over 12 years of expertise. Skilled with extensive Supply Chain experience who focuses on lean process optimization.
Branch Operation Manage
Cloud high Corporation
- Managing employee operations, maximizing receiving LPH, storing, packing, and shipping LPH are all responsibilities.
- Identifying and implementing options for operational productivity improvements, which resulted in a 50% decrease in WBO, a 30% increase in output, and cost reductions. Through recorded kaizens, initiating, inventing, and pushing continual improvement of the depot operations processes.
- Participating in routines for hiring and vetting new employees and management. Assuring that personnel are well-versed in processes and company policies. Employees’ safety, productivity, and quality performance are all under your control.
- For the first time in plant history, managing a safety program that allowed for over 300 days without an incident.
Operations Supervisor
First Impression Corporation
- In charge of overseeing employee activities, including receiving, storage, packaging, and shipping. Identify and implement opportunities to increase operational productivity, service, and cost efficiencies.
- Ensures that staff are well-informed about processes and company policies. Employees’ safety, productivity, and quality performance are all under your control.
- Create a succession plan that includes possibilities for advancement and the ability to cover for the operations manager.
- In the absence of the PDC manager, assists the PDC manager and assumes responsibility for operations.
- Provide operational updates, written and oral reports, and operations summaries to the PDC manager.
Education:
Associates in Business Management
State University of Los Angeles
Major in Communications
Oxford University
Skills:
- Computer Savvy, Customer Service, Operations
- Management, Written Report Preparation,
- Correspondence, General Office
- Interviewing/Hiring.
Sample 05: Cover Letter for Operations Manager Skills Resume
I’m applying for the position of Branch Operations Manager with Pacific Western Corporation, and I believe I have what it takes to assist your firm in meeting or exceeding its financial objectives. I have a bachelor’s degree in business administration and three years of office management experience. During this time, I was in charge of monitoring the personnel, assigning assignments, and ensuring that all commitments were met.
I have the capacity to collaborate with the financial department to develop a realistic annual budget that ensures your business is profitable. This necessitates a thorough examination of financial reports, expenses, and other pertinent data. I can use this knowledge to develop new operational practices that will reduce costs while retaining your company’s integrity. I also have the ability to develop new billing practices that will keep your business profitable while remaining competitive. I have great verbal, writing, and reading abilities, as well as the ability to communicate with all departments in order to obtain the data needed to estimate their financial requirements. When designing a budget and new procedures for your organization, this information is critical. These communication skills also allow you to keep great records and keep senior management up to date on your company’s financial situation. I have the knowledge and experience to develop strategic plans that will keep your financial department working smoothly.
I want to meet with you soon to go over the details of this position and what I have to offer your firm.
You can reach me for an interview at any time by calling.
Respectfully,
Hudson Cook